Privacy Policy

At TrackMyIVF, we understand that your fertility journey is deeply personal. We've designed our privacy practices with the same care we'd want for our own data.

Our Privacy Promise

• Your data belongs to you - always and forever
• End-to-end encryption - even we can't read your personal notes
• No data sales - your information will never be sold or shared for profit
• Healthcare privacy focused - designed with healthcare privacy standards in mind
• Transparent practices - we'll always tell you what we collect and why

Information We Collect

Information You Provide

• Account Information: Email address, password (encrypted), name (optional)
• Health Information: Medication schedules, appointment dates, lab results, cycle data
• Personal Notes: Journal entries, mood tracking, questions for doctors
• Community Posts: If you choose to participate in support groups (always optional)

Information Collected Automatically

• Usage Data: Features you use most (to improve the app)
• Device Information: Device type, OS version (for compatibility)
• Crash Reports: Technical errors (no personal data included)

How We Use Your Information

• To Provide Services: Medication reminders, appointment tracking, data visualization
• To Improve TrackMyIVF: Understanding which features help most
• To Ensure Safety: Crisis keyword detection for emotional support
• To Communicate: Service updates, new features (you can opt out)

How We Protect Your Data

• Encryption at Rest: All data encrypted using AES-256
• Encryption in Transit: TLS 1.3 for all connections
• Access Controls: Strict employee access on need-to-know basis
• Regular Audits: Third-party security assessments quarterly
• Data Centers: SOC 2 certified facilities in the United States

Your Rights and Controls

You have complete control over your data:

• Access: Download all your data anytime
• Correction: Update or correct any information
• Deletion: Delete your account and all data permanently
• Portability: Export your data in standard formats
• Opt-out: Control what communications you receive

Data Sharing

We will never sell your data. We only share information:

• With Your Consent: Only when you explicitly authorize it
• For Legal Requirements: If required by law (we'll notify you when possible)
• With Service Providers: Carefully vetted partners who help run TrackMyIVF (under strict contracts)

Special Protections for Health Data

Your health information receives our highest level of protection:

• Stored separately from other data
• Additional encryption layers
• Never used for advertising
• Never shared with insurance companies
• Accessible only by you and those you explicitly authorize

Cookies and Tracking

We use minimal cookies for:

• Authentication: Keeping you logged in securely
• Preferences: Remembering your settings
• Analytics: Understanding app usage (anonymized)

We do not use advertising cookies or tracking pixels.

Children's Privacy

TrackMyIVF is designed for adults on fertility journeys. We do not knowingly collect information from anyone under 18.

Changes to This Policy

If we update this policy, we'll:

• Notify you via email and in-app
• Provide at least 30 days notice for significant changes
• Allow you to review changes before they take effect
• Give you the option to delete your account if you disagree

Contact Our Privacy Team

Questions, concerns, or requests about your privacy?

• Contact Form: Available through our secure waitlist
• Privacy Contact: Viviana Vivanco
• Response Time: Within 48 hours
• Online Contact: Please use our secure contact form