Common Questions
We know this journey is full of uncertainties. Here are some answers.
Questions We Hear Often
Your concerns are valid. Here's how we address them.
Is my data really private?
Your fertility data is stored locally on your device by default. If you turn on Cloud Backup, Partner Sync, diagnostics, or AI features, relevant data is sent over TLS to the processors listed in our Privacy Policy. We do not sell health data or use it for advertising targeting.
What if I'm not ready to commit?
No payment is collected while TrackMyIVF is in beta waitlist mode. We will email TestFlight access steps when a seat is ready, and public purchases stay closed until install, billing, and App Store readiness are verified.
Will this feel clinical and cold?
Built by Viv, who went through IVF herself. Patient-informed copy and features are designed with compassion. No medical jargon - support that meets you where you are.
What if I need help right now?
Crisis resources are linked from the site and app for moments when you need immediate support. If you might harm yourself or someone else, call or text 988 in the US or contact local emergency services.
What happens after I join the beta waitlist?
We send TestFlight access steps when a beta seat is ready. Public purchases stay closed until install, billing, and App Store readiness are verified.
IVF Questions, Answered
From the basics of the process to the harder emotional questions, we have gathered answers written with care for where you are right now.
The IVF Process
Medications and Injections
Results and Data
Emotional Support
Medical Concerns
Costs and Insurance
Using TestFlight?
If you installed TrackMyIVF through TestFlight, the fastest way to report bugs (especially with screenshots or crash reports) is TestFlight's built-in feedback.
How to Send TestFlight FeedbackStill have questions?
We are here to help. Reach out anytime.
Contact Support